Taylor, Shirley <br/><br/>
Model Business Letters, E-mails & Other Business Documents  

 - 6th ed. 
 - London [et al.]  Prentice Hall  2004 
 - 497 s.  25 cm.  7JA-TayS-Mod 
<br/><br/><label>ISBN: </label>273675249 9780273675242